ESSENTIAL DUTIES & RESPONSIBILITIES:

• Interacts and communicates with the public and other employees in a courteous and professional manner

• Answers a multi-line phone system, obtain and deliver messages to the appropriate staff in a timely manner

• Electronically process receipts of cash, checks, and credit card transactions in accordance with established policy and procedures

• Assist with visitor tours of the wellness center

• Arrange and secure meeting/event space as needed or requested

• Check membership identification cards in the barcode system

• Maintain membership filing system

• Update program schedule quarterly or as directed by supervisor

• Copy, stock, and update office forms as needed

• Sort incoming mail when needed

• Utilize copier and postage machinery as needed

• Have knowledge of all computer programs

• Maintain a safe, clean workplace

• Perform other duties as assigned

  
  

KNOWLEDGE, SKILLS & ABILITIES

• Strong interpersonal skills and ability to work as part of a team.

• Excellent customer services skills

• Ability to work effectively in a fast pace environment, be flexible, organized and able to effectively prioritize work tasks

• Strong verbal communication skills.

• Must be detailed oriented

• Skilled in the use of all Microsoft Office products

EDUCATION/EXPERIENCE & CERTIFICATIONS:

• High School Diploma preferred

• 2-3 years customer service experience preferred

• Current Act 33/34 and FBI clearances

ORGANIZATIONAL RELATIONSHIPS:

• Reports to: Chief Administrative Officer

• Direct reports: None

WORK ENVIRONMENT:

• Indoor

• Frequently required to work at a fast pace

• Evening, and weekend work required