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Welcome Center Attendant

Pittsburgh, PA, USA

Job Type

Part-time, Non-exempt

About the Role

The Welcome Center Attendant is responsible for the professional and efficient management of the reception area. This includes greeting clients, visitors, members, and guests as they enter; answering the phones, properly relaying messages or transferring calls. Assist with visitor tours, membership enrollment, processing payments and general office maintenance.



  • Interacts and communicates with the public and other employees in a courteous and professional manner

  • Answers a multi-line phone system, obtain and deliver messages to the appropriate staff in a timely manner

  • Electronically process receipts of cash, checks, and credit card transactions in accordance with established policy and procedures

  • Assist with visitor tours of the wellness center

  • Arrange and secure meeting/event space as needed or requested

  • Check membership identification cards in the barcode system

  • Maintain membership filing system

  • Update program schedule quarterly or as directed by supervisor

  • Copy, stock, and update office forms as needed

  • Sort incoming mail when needed

  • Utilize copier and postage machinery as needed

  • Have knowledge of all computer programs

  • Maintain a safe, clean workplace

  • Perform other duties as assigned


  • Strong interpersonal skills and ability to work as part of a team.

  • Excellent customer services skills

  • Ability to work effectively in a fast pace environment, be flexible, organized and able to effectively prioritize work tasks

  • Strong verbal communication skills.

  • Must be detailed oriented

  • Skilled in the use of all Microsoft Office products


  • High School Diploma preferred

  • 2-3 years customer service experience preferred

  • Current Act 33/34 and FBI clearances


  • Reports to: Chief Administrative Officer

  • Direct reports: None


  • Indoor

  • Frequently required to work at a fast pace

  • Evening, and weekend work required

Submit your resume by clicking "apply Now" at the top or bottom of this page.

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